Returns & Exchanges
At Hockey Gear, we want to ensure you have the right equipment for your game. If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days.
Initiate Your Return
Log into your account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.
Pack Your Equipment
Securely pack the items in their original box, ensuring all tags are attached and protective film is still on skates or sticks.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the gear, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
